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Rachael Ray Show is now CBS TV
Rachael Ray Show

Rachael Ray Show

www.rachaelrayshow.com
What is your customer experience with Rachael Ray Show?

Rachael Ray Show Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Rachael Ray Show has a 2.2 star rating from 21 customer reviews and overall sentiment is mostly dissatisfied, with frequent complaints about billing, refunds, shipping, and customer service.

Key Takeaways for Future Customers

  • Check Rachael Ray Show reviews and recent customer complaints before ordering.
  • Expect potential delays, no tracking, and difficulty reaching customer service for refunds.
  • Be cautious of perceived high price level and promotional availability.

Negative Feedback / Risk Areas

  • Recurring customer complaints about billing, refund and cancellation problems.
  • Many reports of missing, damaged, or unshipped orders and poor support.
  • Issues with online ordering, exchange, and perceived bait-and-switch promotions.

Positive Feedback

Some viewers find the show entertaining and enjoy the cooking segments and recipes.

View full overview ›

Media from reviews

Rachael Ray Show - Received damaged items
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Show reviews that mention
rachael ray order ray package response number cookware money creuset cookware email
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Rebeca P Syd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Be A Guest On The Show

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AI Highlights
  • - Former guests on the Rachael Ray Show; run Taking It To the Streets, a 10-year nonprofit; still active and seeking a guest spot to share compassion, not charity.

Hello, My name is Rebeca Pedraza Cruz,A few years back My Family and I were invited to be Guests on the Rachael Ray Show. For the impact we have on our Communities with our Non-Profit organization called "Taking It To the Streets" in collaboration with other Non-Profit Organizations, Ministries, Churches, and just individuals like us who have a Passion for Compassion and helping others.

We started over 10 years ago helping others, when in reality we were in the same position as many families, needing help ourselves. For one reason or another I lost communication with your team and when I tried to email the show again, I had no luck. It has been just a few years since this, but we are still active in our communities helping those in need and would LOVE to be guests on the show, if permissible. We are not looking for any charity or money AT ALL.

We just want to share with the world how important it is to help thy neighbor and spread love a, compassion, and kindness. Today it's your neighbor, tomorrow it maybe you.

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Patti C Xps

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Received damaged items

AI Highlights
  • - Two Rachael Ray Cookware pieces arrived damaged and needed replacement.
  • - Claims were filed with Rachael Ray and the BBB, but there was no response.
Rachael Ray Show - Received damaged items
Rachael Ray Show - Received damaged items - Image 2
Rachael Ray Show - Received damaged items - Image 3
Rachael Ray Show - Received damaged items - Image 4

I received a set of Rachael Ray Cookware for Christmas. Two pieces were damaged.

I tried to contact Rachael ray. There is no way to speak to anyone at Rachael ray. I filed a claim in the beginning of January and have heard nothing about the claim. I have since filed a claim with the BBB.

Again nothing! All I wanted was to replace the 2 damaged pieces! I will no longer support Rachael ray in any way!

I have been a fan since she started on TV but no longer! I will be telling everyone how poorly Rachael Ray treats her clients!

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Lori R Nfj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I made a purchase in December 30,2013 want to know where my product is. There was no tracking

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Have not received my purchase. There was no tracking information no order number.

No one response to email or phone. Very disappointed.

Loss:
$25
Pros:
  • It good
Cons:
  • Have none

Preferred solution: Deliver product or service ordered

User's recommendation: No recommendations for on line ordering.

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Scott Peterson P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I haven’t received my package

AI Highlights
  • - Order SH37659-RR placed Dec 13, 2023 has not arrived.
  • - Tried multiple contact methods; only an order/payment confirmation email was received.

I placed order number SH37659-RR on Dec 13 2023 and have not received it yet! Ive tried several different ways to get in touch with you to no avail.

You sent me an email confirming the order and payment but nothing else. Come on man!

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Amari M Opg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund.

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Its over my 5th time trying to contact you guys & still not receiving a response nor call back. I would like to cancel my order i just want my money back SH38262-RR

Loss:
$100

Preferred solution: Full refund

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Vance Anv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never received order

I never received my order I keep getting emails to review it but I never got my order like to know if it was ever shipped please let me know

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Carolyn M Ljn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

I have tried the number on the important safety care and the numbers did not provide assistance (automated) or not in service

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AI Highlights
  • - Couldn't reach a person online.
  • - Was charged to talk to someone.
  • - Wants to know how to replace a broken item.
  • - Describes customer service as poor.
Contains 1 confidential file for company representatives

I had to look online for a good number and still didnt get a person. Instead they wanted to charge me to talk to someone.

I just want to no how to replace the item that came broken. Right now I think your customer service stinks.

Preferred solution: I’d like a replacement purple evoo bottle.

User's recommendation: Don’t buy from this company. The customer service is nonexistent. My things didn’t even come with a packing receipt. .

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Anonymous
map-marker Rushville, Illinois

NO ORDER

AI Highlights
  • - Order placed in November and not received yet.
  • - My money was taken and I have no products.
  • - I may switch from Racheal Ray to T-Fal or Pioneer Woman.

I placed an order in November and still have not gotten it. YOU took my money and I have no products.NO Christmas gift to give.I thought I loved Racheal Ray products, but I'm thinking I'm going back to my TFal or Pioneer Woman.

At least they send you your products. They took my money and I ended up with nothing!

User's recommendation: DON'T BUY

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Renee K Tgp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

PAYING SHIPPING AND HANDLING ON LE CREUSET COOKWARE I WON

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Apparently, its a scam, and I never won the cookware from Rachael Ray. I hate scams I could really use a set of cookware

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Melissia Gfg

I haven't received my package

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its no way to get in contact i have been trying to call and email for the last 2 weeks such a rip off

Loss:
$150

User's recommendation: don’t order

View full review
Renee K Tgp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

PAYING SHIPPING AND HANDLING ON LE CREUSET COOKWARE I WON

AI Highlights
  • - They want Le Creuset, Rachael Ray cookware.
  • - They moved; belongings were taken.
  • - They ask about shipping.
  • - They want to be notified if they win.

I really win the Le Creuset cookware. I could use it because we moved my landlord took our stuff and we dont have a cookware set, but why do I have to pay shipping and handling?

If I won the set can you let me know? I really would appreciate the Rachael Ray cookware could use it. We are seniors on Social Security and food bank. Get back to me.

Appreciate it bearybear20@***.com. I really hope I won.

That would make my belated birthday that I just had. Thanks get back to me.

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Kyessa G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Harassment, discrimination, mockery, humiliation, pain and sy

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Tell your staff to mock someone else and mind their business. Be professional or shut it down. I will sue your ***

User's recommendation: Don’t watch

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Anonymous
map-marker Lawrenceville, Georgia

Pot surface

Rachael Ray Show - Pot surface

I received my pot set and had a damaged top the top is bent here a picture of the Top appreciate your support

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Anonymous
map-marker Marinette, Wisconsin

Haven’t received my purchase yet.

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Havent received my purchase yet, no email, no one response when I text. Cant reach anyone on the phone. Never got confirmation saying when and where package will arrive, or anything else.

User's recommendation: Do not order from them, customer service sucks. No communication at all.

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Anonymous
map-marker Easley, South Carolina

Shipment received broken

I had ordered the blue. Oil bottle 24oz and it came through postal delivery and it was in pieces please just send me my replacement this is not easy to get in touch with the right person Thank you

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Janis T Bpm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not sure why ger show was cancelled

No complaint, think her show is great. Makes interesting and economical meals that also look yummy. I have made many of them and they always turned out great.

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